Ahead of a social media summit at the White House, Twitter experienced a technical difficulty and users couldn’t access the site.
On Thursday afternoon shortly before 3:00 p.m. EST, Twitter’s website gave users a blue screen that said, “Something is technically wrong.”
The website, Down Detector, which tracks website outages, initially had over 1,500 reports of problems, including from users in Virginia, Georgia and even the Netherlands complaining of errors. Within minutes, the number of reports climbed to more than 40,000.
“Thanks for noticing–we’re going to fix it up and have things back to normal soon,” the Twitter website said.
Twitter confirmed on its status website that there was an active incident, which was described as a service disruption. Twitter informed users that the organization was investigating the issue people were having with accessing the website and promised to keep people updated on the situation.
Earlier on Thursday, users complained that Reddit, a internet search and forum site, had issues as well. When attempting to access the website from a desktop, users saw the “Ow!” error message and were informed that their “CDN” was unable to reach servers. However, it seemed the problem didn’t carry over to the mobile version of the website because users were still able to access it and browse its sub reddits on mobile devices.
President Donald Trump regularly uses Twitter to communicate messages to both his supporters and critics but when it came to the social media summit, Twitter and Facebook were not invited.